Clean, compliant pools for apartment buildings across Sydney, with testing logs and clear reports for your strata manager and committee.
- Fully insured · Zurich
- Cert III Pool & Spa
- Same technician every visit
The challenge
When the water's cloudy, a gate's broken or the heater stops, the emails land in your inbox, not the pool company's.
- Residents notice first
A shared pool is used every day by people who all expect it to be perfect.
- It's common property
The owners corporation is responsible for keeping the pool safe and well maintained.
- Everything needs approval
Repairs, quotes and records have to work for your committee, not just the contractor.
You need a provider who turns up, keeps the records and tells you about problems before residents do.
What's included
One plan for the whole building, from water chemistry to the pool gate, with every visit on record.
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Scheduled servicing
Cleaning, brushing, vacuuming and skimming on a set schedule.
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Water testing & logbooks
Tested and recorded every visit, so you always have proof the pool is safe.
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Chemical supply & storage
We supply, dose and handle chemicals safely around residents.
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Equipment care
Pumps, filters, chlorinators and heaters checked every visit.
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Repairs & upgrades
Quoted upfront, with genuine parts.
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Tailored reporting
Checklists, test results, notes and photos, on the schedule you choose.
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Site-specific safety
Risk assessments and Safe Work Procedures written for your building.
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Fence, gate & signs
Pool barriers, gates and signage checked every visit and reported.
Compliance & safety
Commercial pools carry real responsibility. We keep the water, the records and the safety paperwork in order, so you're ready for any inspection.
- Fully insuredPublic liability cover with Zurich.
- Qualified technicianCertificate III in Swimming Pool and Spa Service (CPP31218).
- WHS ledCert IV in Work Health and Safety, with site-specific risk assessments.
- DocumentedSafe Work Procedures, chemical register and SDS kept on site.
Reporting & communication
Strata runs on paperwork and approvals. We make both easy.
- One point of contactYou deal with Milos directly, not a call centre.
- Clear recordsWater tests, checklists, notes and photos, ready for committee meetings, audits or council.
- Quotes before repairsAnything beyond regular servicing is quoted first, so it can be approved properly.
- Invoices where you need themWe invoice the strata manager or the owners corporation directly.
For strata managers
Keep every pool in your portfolio on the same schedule, the same standard and the same reporting, with one person to call.
- Same schedule and standard across every building
- One point of contact for the whole portfolio
- Invoicing sent straight to you
Why FAM
You get the systems of a large provider, with the person accountable on the end of the phone.
- You deal with the owner
Milos runs FAM himself, so the person you talk to is the person accountable.
- Same technician, every visit
No new faces, no starting from scratch. We know your pool.
- Honest advice, no upsells
We only recommend what your pool actually needs.
- Clear communication
Schedules, reporting and response arrangements agreed with you upfront.
How it works
We inspect the pool for free, then send a written service plan and quote you can take to your committee.
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Tell us about your building
Fill in the quick form or call. Number of pools, spas and how busy they get.
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Free site inspection
We check the water, equipment and barriers, then send a written plan and quote for your committee.
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Tested & serviced
The same technician every visit, water tested and balanced, equipment and gates checked.
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Logged & reported
Every visit on record, so the pool stops being an agenda item.
★ 5.0 on Google
After trialing and dealing with the usual pool servicing companies that we all know, Milos was the only one I can fully trust. He is reliable, trustworthy and delivers a great service.
We are also in the pool industry and do some work with Milos. He is incredibly knowledgeable, helpful and the best part — he has a lot of integrity.
Best decision we made for our pool was to have regular pool maintenance with Milos. Milos has fine tuned our pool and spa system so it is always looking great and healthy.
Milo's is the best! Has taken great care of our salt water pool in Randwick for many years and I can't recommend him enough.
We have been very happy with the pool maintenance service provided by FAM Pool Solutions. They are reliable and professional, with transparent pricing and consistent service.
Each visit is recorded, and we receive clear updates on the pool’s condition, including any issues that require attention. Their communication and attention to detail make managing the building’s pool maintenance straightforward and give us confidence in the service provided.
I would happily recommend FAM Pool Solutions to other building managers looking for a reliable and professional pool maintenance contractor.
Most apartment pools need servicing at least weekly, and more often in summer when residents use them heavily. We'll recommend the right schedule after a free site inspection.
In NSW, the pool is usually common property, so the owners corporation is responsible for keeping it safe and well maintained. We help by servicing it regularly and keeping records that show it's been looked after.
Water test results recorded on professional digital testing devices, plus service checklists, notes and photos where useful. Reporting frequency and the contact person are agreed with you upfront.
Always. Anything outside regular servicing is quoted first, so it can be approved before work starts.
Yes. We can invoice the strata manager or the owners corporation directly, whichever suits your scheme.
Yes. We can look after several buildings for one strata or building manager, with one point of contact and invoicing sent directly to you.
No. Agreements are flexible with no minimum contract, and the first site inspection is free.
Free site inspection
Tell us about your building and we'll be in touch to arrange a free site inspection.
- Free site inspection
- Flexible agreements
- No minimum contract
